Training, Coaching and Ongoing Support
It’s all About Your Business and Your Journey
We understand that the prospect of launching your own business can be both exhilarating and intimidating – especially if it is the first time you will be in business for yourself or if you are just joining the commercial cleaning industry. Launching a business is more than a one-time event; it is a journey.
Building a strong foundation is critical for long-term success in business. We build that foundation with you through effective franchisee training, franchisee coaching and ongoing franchisee support
Office Pride Training Program
Our Office Pride training program is designed to help you manage the main components of any business: sales, operations and financial management. Training takes place in stages to help you achieve the best results.
Initial Franchisee Training at Corporate Headquarters
Initial franchisee training conducted from our corporate headquarters in Palm Harbor, Florida will give you an in-depth introduction to the Office Pride Business System. You will learn all about Office Pride’s processes, systems, resources and tools. Whether you attend virtually or in person, you will receive the same great training.
In-market Sales and Operations Training
We will also schedule in-market franchisee training sessions with Office Pride’s certified trainers. Our certified trainers include corporate team members who are specially trained to work with new owners in the field, as well as established Office Pride franchise owners who have been right where you are as a new owner. We all are eager to help, any way we can.
For sales training, a certified trainer will visit your market area to work with you, one-on-one, to implement all areas of the Office Pride customer development system.
After you have successfully acquired your initial customer accounts, you will receive another certified trainer visit to complete your one-on-one franchisee training in operations management and franchisee support systems.
Financial Management Training
Shortly after your initial training at corporate headquarters, you will receive in-depth training in financial management, followed by ongoing coaching from your launch specialist and franchise business consultant.
We know your first year is the most critical in creating a strong foundation for your Office Pride business. Our Launch-to-Growth Program provides ongoing, side-by-side coaching from our launch specialists and coaches, who will be with you, every step of the way, throughout the first year of your business operations.
During this phase, certified trainers and your launch-to-growth specialist will walk you through hiring and training employees, generating leads and closing sales, and applying the fundamentals of sound financial management.
In this phase your launch-to-growth specialist will coach you on how to retain qualified employees, care for customers and manage business financials for continued healthy growth.
During this phase, you will continue to receive additional coaching and reinforcement on effective and efficient methods for floor cleaning, specialty cleaning, budget management, growing your team of employees and targeting large accounts.
Franchise Business Coaching
Once you have established your foundation, you will transition to our franchise business coaching team. You will have monthly coaching sessions with a dedicated franchise business consultant who will work with you to stay on track with your business plan and achieve the goals of your franchise vision plan
Ongoing Franchisee Support
The Office Pride franchise operations team will continue to provide you with the tools and coaching you need to run your business, track progress toward meeting your business goals and measure the results of your business activities.
There are also ample opportunities to meet and network throughout the year with your Office Pride franchise peers and members of the headquarters team.
Master Mind Vision Groups
Office Pride franchisees are members of peer groups called “Master Mind Vision Groups.” You will be assigned to a group of franchisees who are at or near your stage of growth. Vision Groups give you the benefit of interacting, communicating, learning and building relationships with other franchisees. Franchisees highly value these relationships as they grow. You will build a great professional peer network and form wonderful friendships to last a lifetime.
Annual Franchise Owner Retreat
The annual franchise owner retreat is a time for franchise business owners to gather for fellowship, networking, and learning about industry hot topics, best practices and technologies. At retreat, you will be able to attend business leadership seminars, participate in round table discussions, listen to keynote speakers and meet Office Pride’s preferred vendor partners. Highlights include an awards dinner to recognize top-performing franchisees, as well as a time of sharing to reflect on past accomplishments and share key takeaways.
Workshop and Training Opportunities
In addition to the annual franchise owner retreat, Office Pride provides various training opportunities throughout the year. These include virtual and in-person workshops, in-person floor care training, vendor-led webinars and more. You and other franchise owners will enjoy fellowship together while staying up-to-date and receiving practical education on industry techniques and trends that will help you in the daily operations of your business.
The Vine is a digital resource center, available 24/7, where you can stay informed about corporate initiatives, communicate with other business owners and access resources to help manage your business finances, operations and sales activities.
The Vine encompasses:
- Intranet: View corporate announcements, the document library, communicate online with other franchisees and more.
- Online Learning Center: Access online educational materials, any time, at your pace and on your schedule.
- Online Library: View and download marketing and sales materials, forms, flyers, branded graphics, policies and procedures, and access other helpful information.
- CRM (Customer Relationship Management) Platform: Manage leads, customer contacts, email campaigns and analytics reporting.
- Invoicing Portal: Access and manage financial documents, customer invoices, forms and analytics reporting.
- Company Web Store: Order Office Pride branded marketing flyers and brochures, apparel and uniforms, and standard or custom promotional items for your business.
Want more details about becoming an Office Pride franchise owner? Click here, and we’ll send you more detailed information and arrange a time to talk so we can answer any questions you have.