Here are some answers to questions we often get asked by potential Office Pride franchise owners
What does the franchise fee cover?
The Office Pride franchise fee is $35,000, which includes initial training in our training center in Palm Harbor, as well as follow-up training and support in your area. It also includes marketing collateral, comprehensive educational materials for sales, personnel management and operations, initial telemarketing lead development, public relations support, human resources support, your own microsite and more.
How long does it take to get started?
Typically, it takes 30 to 90 days to get an Office Pride franchise up and running. However, after you return home from the initial training week, and with the support of corporate staff, in-market visits and, if you have one, your area developer, you should be building your customer base by the end of your first month.
Do you offer a discount for veterans?
Yes. We are a five-star participant in the IFA’s VetFran program, and we offer a 25 percent discount on our franchise fee to those who have been honorably discharged after service in our nation’s armed forces.
How much is the royalty fee?
The standard royalty fee is 9 percent of all gross revenue sales collected, plus 1 percent of all gross revenue sales collected for the national ad fund, which goes toward national marketing efforts on your behalf.
Do I have to do the cleaning myself?
Our business model trains you to train others to do the cleaning. Many franchisees will tell you they still do some cleaning on rare occasions — when a worker calls in sick or quits on short notice, for instance — but all of the cleaning should be done by your cleaning personnel.
How will I find employees?
Office Pride franchisees find a lot of workers through their church, newspaper and online ads and referrals from their employees. Our ideal worker might already have a full-time job and be looking for a way to supplement their income, or it could be a student looking to earn while they learn. Many are retirees looking to earn and keep active. Office Pride offers these employees a part-time job with a flexible schedule.
How hard is it to get customers?
Potential customers are everywhere — in every commercial business. At Office Pride, we train and equip franchisees to make sales calls, market their business locally, submit an effective bid and close a sale. About 80 percent of your competition likely will be “Mom and Pop” cleaning businesses. With an industry customer turnover rate of 35 percent due to inconsistent, unsatisfactory and poor service, it is not too challenging to gain new customers, thanks to our brand reputation and quality service. Industry-wide, one in three customers switches cleaning services, but fewer than 10 percent of Office Pride customers do.
Where are the growth markets?
The great thing about a commercial cleaning business is that it is needed all the time and everywhere — in large cities, suburban markets, small towns and rural areas. In any economy, employers need their workspaces cleaned for the sake of their employees and customers. That is why commercial cleaning is virtually recession-resistant and grows constantly, with thousands of new commercial offices opening each year.
How does Office Pride define its territories?
We don’t saturate a market or pit franchisees against one another. There is enough room in every market, large or small, for everyone. We give franchisees room to sell their own accounts and room to grow their businesses without geographical boundaries of territories. With 77 billion square feet of commercial space in this country, there are plenty of customers to choose from.
How much money can I make?
The answer to that question is entirely up to you. You can find financials here. While the potential is there, your hard work and effort will determine your actual revenue and income.
What will it cost to get started?
We work with you to achieve two short-term goals:
- First, launch your business and achieve a break-even cash flow that includes an owner’s salary.
- Second, grow beyond that to achieve your personal equity-growth goals.
In addition to the $35,000 franchise fee, you will need $21,500 to $72,200 in available liquid capital for start-up costs. You also should be prepared with six to nine months’ worth of living expenses saved. That is an estimate of how long it will take for you to achieve the first goal.