Why Opening a Commercial Cleaning Franchise is a Wise Decision
Take a look outside your office window. There’s probably a row of buildings across the street, whether you live in a small community or a big metropolis. There are:
- Banks & Financial Institutions
- Professional Medical Offices and Facilities
- Pre-schools, Day Cares & Nursery’s
- Retail Stores
- Warehouse spaces
- Light Industrial
and every one of those businesses has to be kept clean. Now, take a mental walk down the block. You’ll find more businesses, stores and commercial spaces.
The commercial cleaning industry is a $78+ billion dollar industry, part of the largest service industry in the world. There are more than 4.9 million commercial buildings in the U.S. with new ones opening daily.
The industry is virtually recession resistant. Even during economic hardships, offices need to be cleaned. Business owners, for the sake of their employees and customers, have to maintain a certain level of cleanliness, regardless of the state of the economy.
Commercial cleaning is an established industry – no need to “pioneer” your services. Every business has dust, dirt, and trash that needs to go away but routinely keeps coming back!
Commercial cleaning is not geographically dependent. Every geographic area, rural or metropolitan, every city large or small, regardless of the population or demographics, has a huge business base.
About 75 percent of the commercial cleaning market is currently made up of “Mom and Pops” – small business owners focused on small- to medium-sized buildings. In general, they provide inconsistent service using less effective “retail” cleaning chemicals and equipment. The long-term result is frequent customer dissatisfaction and high customer turnover. BSCAI estimates 1 in 3 businesses with their cleaning service each year while our customer retention rates tend to exceed 90%. Local Mom and Pop usually lack both professionalism and a professional image.
Small- to medium-sized clients are more loyal customers, are easier to build personal relationships with, and offer higher profit margins than large accounts. They allow creation of a more stable foundation of accounts and cash flow to the point where it is easier to acquire and service larger buildings as your cleaning franchise grows.
Predictable Income with commercial cleaning your monthly income is predictable and with incremental additional income for new accounts, special services and periodic floor care.
Scalable growth because you control your own growth. With a stable customer base, growth is a matter of adding new customers as fast as you choose.
Why not residential cleaning? Commercial cleaning offers some distinct advantages over residential cleaning. With residential cleaning, you have to be in people’s homes during the day, often on a rigid schedule that must be suited to the homeowner’s timetable. Also residential customers are not consistent. In tough times the maid service is the first to go. Turnover is very high.
Easier than residential cleaning. Homeowners typically don’t rely on professional cleaning services like businesses do. Also most commercial cleaning is done after normal business hours which is easier and faster to complete than in an occupied home, building or office during the day.
With commercial cleaning, the customers are consistently stable, easier to communicate with, far more loyal, their schedule is much more flexible and most of the cleaning is done after normal business hours.