questions

What does the franchise fee cover?

The franchise fee is $35,000, which includes both initial training in our training center in Palm Harbor and follow-up training and support in your area. It also includes marketing collateral, comprehensive educational materials for sales, personnel management and operations, initial telemarketing lead development, public relations support, human resources support, your own microsite and more.

 

How long does it take to get started?

Typically, it takes 30 to 90 days to get an Office Pride franchise up and running. However, after you return home from the initial training week, and with the support of corporate staff, in market visits and if you have one, your area developer, you should be building your customer base by the end of your first month.

Do you offer a discount for veterans?

Yes. We are a five-star participant in the IFA’s VetFran program, and we offer a 25 percent discount on our franchise fee to those who have been honorably discharged after service in our nation’s armed forces.

How much is the royalty fee?

The standard royalty fee is 9 percent of all gross revenue sales collected, plus 1 percent of all gross revenue sales collected for the national ad fund, which goes toward national marketing efforts on your behalf.

Do I have to do the cleaning myself?

Our business model trains you to train others to do the cleaning. Many franchisees will tell you they still do some cleaning on rare occasions – when a worker calls in sick or quits on short notice, for instance – but all of the cleaning should be done by your cleaning personnel.

How will I find employees?

Office Pride franchisees find a lot of workers through their church, through newspaper and Craigslist ads and referrals from their employees. Our ideal worker might already have a full-time job and be looking for a way to supplement their income, or it could be a student looking to earn while they learn. Many are retirees looking to earn and keep active. Office Pride offers these employees a part-time job with a flexible schedule.

Do I have to be a Christian?

No. While many of our franchisees are Christians, we only require that every franchisee embrace our core values that include treating everyone with respect, operating a business based on Biblical principles and an uncompromising commitment to honesty, integrity and hard work.

Office Pride is a business that was founded as a way to help our franchisees while honoring God, and we run our business based on Biblical principles. There is no such thing as a “Christian business,” only businesses that operate on Christian values and principles. We are more interested in the character of our franchisee candidates than in their personal beliefs or faith.

How hard is it to get customers?

Potential customers are everywhere – in every commercial business. At Office Pride, we train and equip franchisees to make sales calls, market their business locally, submit an effective bid and close a sale. About 80 percent of your competition likely will be “mom-and-pop” cleaning businesses. With an industry customer turnover rate of 35 percent due to inconsistent, unsatisfactory and poor service, it is not too challenging to gain new customers, thanks to our brand reputation and quality service. Industrywide, one in three customers switch cleaning services, but less than 10 percent of Office Pride customers switch, according to BSCAI.

Where are the growth markets?

The great thing about a commercial cleaning business is that it is a service that is needed all the time and everywhere – in large cities, suburban markets, small or rural towns. In any economy, employers need their work spaces cleaned for the sake of their employees and customers. That is why commercial cleaning is virtually recession-resistant and grows constantly, with thousands of new commercial businesses opening each year.

How does Office Pride define its territories?

We don’t saturate a market or pit franchisees against one another. The fact is, there is enough room in every market, large or small, for everyone. We give franchisees room to sell their own accounts and room to grow their businesses without geographical boundaries of territories. With 77 billion square feet of commercial space in this country, there are plenty of customers to choose from.

How much money can I make?

The answer to that question is entirely up to you. You can find financials in our FDD – Section 19 here. While the potential is there, only your hard work and effort will determine your actual revenue and income.

What will it cost to get started?

We work with you to achieve two short-term goals:

  • First, launch your business and achieve a break-even cash flow that includes an owner’s salary.
  • Second, grow beyond that to achieve your personal equity growth goals.

In addition to the $35,000 franchise fee, you will need $21,500 to $72,200 in available liquid capital for startup costs. You should also be prepared with six to nine months’ worth of living expenses. That is an estimate of how long it will take for you to achieve the first goal.

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