3 Ways the Office Pride Commercial Cleaning Franchise Builds Trust with Customers and Franchisees

Advanced cleaning methods, faith-based principles and visionary leadership set Office Pride commercial cleaning franchise apart from the competition


The Office Pride commercial cleaning franchise has one of the highest franchise owner rates in the industry.

When people hire a commercial cleaning company, they want a company they can rely on. By the same token, entrepreneurs looking to launch a commercial cleaning franchise are seeking the same qualities. They want a franchisor they can trust to be true to its word, one they can rely on to provide the systems and support they need to succeed.

The principles we’ve instilled at the Office Pride commercial cleaning franchise stand out in the industry, and they make Office Pride a unique proposition. Office Pride has earned the trust and loyalty of customers and franchisees nationwide. As a result, we have the highest franchise owner satisfaction rate for office cleaning franchises based on the FBR Top 50 survey. Here are three reasons why:

1. Office Pride has better cleaning methods, higher customer retention.

Anyone who has hired a cleaning service is familiar with this scenario: The service does a great job on the first few visits. They do a pretty good job after that. Eventually, they start to miss things and get a little sloppy. This is something that never happens at Office Pride, and it’s one of the main reasons we have one of the highest high customer retention rates in the industry – around 90%.

Office Pride has documented years of best practices and procedures, which ensures that franchise owners won’t waste their time and money on trial-and-error discovery. In addition to the equipment and cleaning supplies, we provide franchisees with training, support, business coaching and everything they need to build a successful commercial cleaning business. From our sales training to our unique Color Coded cleaning system to the unique way we hire employees to minimize turnover, Office Pride has perfected the path to success for the customer and franchisee alike.

Office Pride has a faith-based code of values, and everyone in our franchise family lives by the tenets of honesty, integrity and hard work.

Office Pride has a faith-based code of values, and everyone in our franchise family lives by the tenets of honesty, integrity and hard work.

2. We have unparalleled corporate leadership.

Office Pride founder and CEO Todd Hopkins is not only an exceptional leader of the franchise, he is recognized widely as a visionary in the national commercial cleaning industry. Todd’s philosophy is not to be the biggest but the best – the best franchise system, the best commercial cleaning service and the best company for people to achieve their life dreams. Todd was recently inducted as a member of Building Service Contractors Association International, a trade association for the commercial cleaning industry. He is committed to cutting-edge business leadership, Biblically based management philosophy and ongoing education and training. Todd’s dedication permeates the entire Office Pride franchise, and it’s something that franchisees often cite as a reason for joining Office Pride.

“I am thankful I am a part of an organization lead by Todd Hopkins that sees education as so important,” says Julie Hirschauer, an Area Developer for Office Pride in several Indiana markets. “Office Pride puts hours of labor into providing our owners with top-of-the-line education. I have been to many seminars within and outside our industry, and the education we receive via the webinars, the conferences, etc., far surpasses any of those seminars. Our conferences are always relevant, current and spot-on for what we face as owners daily.”

3. We treat everyone with respect.

The Office Pride commercial cleaning franchise is a faith-based company, and that means our franchise owners don’t have to separate their faith from their professional lives. Office Pride encourages franchisees to live their faith in all aspects of their lives. We have a code of values, and everyone in our franchise family lives by the tenets of honesty, integrity and hard work. But we aren’t heavy-handed or self-righteous about living and working our faith, we use it to make sure we are being the best possible servants.

Our mission is to honor and glorify God by building mutually beneficial relationships with customers, employees, vendors and franchisees and fulfilling our promise of providing top quality janitorial services through men and women committed to honesty, integrity and hard work.

Not all Office Pride franchisees are Christians. Regardless, all of them run their Office Pride businesses on solid Biblical principles, and they consistently report that it helps them operate better franchises that earn the trust of customers and employees.

“My faith shows up in how I do business differently than a lot of other people in today’s world,” says Rodney Lie, a former elementary school teacher who operates an Office Pride franchise in Centennial, CO. “I really care about my employees and their well-being. When I say something is going to happen, it gets taken care of. My clients know that it’s not an empty promise. My integrity is very important, so I do whatever it takes to get the job done. I think sometimes with both my clients and my employees, people just need an ear to listen, whether it’s a client having a problem in their building or an employee having personal problems. I can be that ear, and employees know I truly have a heart for them. A lot of that has to do with my faith.”

Learn more about starting an Office Pride commercial cleaning franchise

Would you like to learn more about the $78 billion commercial cleaning industry and Office Pride’s role in it? There are many franchising opportunities available as we expand across the United States and Canada. Please take a look at our website’s research pages, fill out the form at right to download our free franchise report or call us at 727-491-5125. We’d love to start a conversation!

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